I had a less than par meal at a fast food restaurant a few weeks ago and so I e-mailed the corporate office. I then heard back from the local restaurant manager who said he was going to mail me a $10.00 certificate for a free meal. He sounded so sincere that when I did not get it in the mail, I worked up the courage to stop by the restaurant and asked to speak with him. I get upset when anyone makes a promise and does not keep it. He was very nice and told it has been mailed out the same day that we spoke on the phone. When I told him that I had not gotten it, he actually right then and there gave me a gift card for the meal. Lesson learned: you never know until you ask.
Can't believe I did that
October 11th, 2006 at 04:30 pm